Joint
Letter from Chairman & President of CRM Association
Japan

Kouji Ohboshi; Chairman of CRM Consociation
Special Counsel of Japan Excel-Management Consulting
Co., Ltd :
Former Chairman of NTT DoCoMo, Inc

Junkyo Fujieda: CEO & President of CRM Association
Japan:
President of ReGIS Inc., a global consulting company:
【1:IT helped
Manufacturing productivity, how about Sales and
Management productivity ?】
【2:After Japan
lost 10 years, now it is the time to restructure
Marketing and Sales for Open & Global market
opportunity via Customer Centric relationship management】
【3:How to cope
with unforeseeable , ever speeding up in knowledge
value based upon society?】
【4:How to implement
Customer Centric Relationship Management ?】
【5:Congratulation
to all Best Practice Awarded organization and Enterprises,
listed bellow】
[Continued
on next page]
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