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●CRM Executive Forum Tokyo 2021/#121 GIS FORUM TOKYO
<<CRM Association Japan & ReGIS Joint Forum>>
CRM Executive Forum Tokyo 2021/#121 GIS FORUM TOKYO
Theme:『Digital Innovation and CRM(CCRM)』
   
Sponsored by:

Research Environment for Global Information Society Inc. (ReGIS Inc.)

Co-sponsored by: CRM Association Japan
Date & Time: June 22, 2021(TUE) 13:30--17:00 (WebEx IN 13:15〜)
Location: Virtual Event(WebEX)

 
Program
Update 2021-05-25
M.C.:Miho Mizuno, Director, CRM Association Japan
<Operations Officer, ABeam Consulting Ltd.>
13:30

Opening
13:35

Opening Remarks
Ms. Rie Matsumoto, Principal Deputy Director, IT Innovation Division,
Commerce and Information Policy Bureau,
Ministry of Economy, Trade and Industry (METI)
13:45

"Digital Innovation and CCRM - Global Viewpoint"
Junkyo Fujieda, CEO & President, ReGIS Inc.
Chairman, CRM Association Japan
14:40

<2020 CRM Best Practice Award Winner>:
"Time resolution model by using dialogue AI"
Mr. Seiichi Higuchi, Director, Development Promotion Department,
OSAKA GAS MARKETING CO.,LTD
15:10

Break
15:20

<2020 CRM Best Practice Award Winner>:"Fan creation entry model"
Mr. Yoshihiro Ishizaki, Manager, Business Design Department,
Sompo Japan Insurance Inc.
15:50

<2020 CRM Best Practice Award Winner>:"Customer problem-solving proposal model"
Mr. Tomoyuki Nagata, Marketing Department, Business Innovation Headquarters Executive Manager, NIPPON TELEGRAPH AND TELEPHONE EAST CORPORATION
16:20

<2020 CRM Best Practice Award Winner>:
"VR model for creating the future of the region"
Mr. Yuji Shirahama,
Kanazawa Office Director,
Tokyo Headquarters System Sales Group - VC Team Leader, FORUM8 Co., Ltd.
<Founder director company, CRM Association Japan>
16:50

Q&A / Closing Address
17:00

Close

  • After confirming your application, we will send you a "WebEx invitation email" by the day before the event.
  • Deadline:June 18 (FRI)
  • For those who will be billed, we will send you an invoice.
  • Cancellation request should be done by June 21(MON) PM1:00 to the GIS Forum Office. In case of cancellation after June 21 PM1:00, entry fee should be paid .

Entry Form

Entry Sheet
(Word、49KB)

"Personal Information Protection Basic Policy" and "Public Information on" Personal Information Protection Law "You can see from here.

GIS FORUM Office ReGIS Inc.
TEL:+81-3-5360-8300 FAX: +81-3-5361-3123 forum2@re-gis.com

CRM Association Japan
TEL: +81-3-3356-7787 FAX: +81-3-5361-3123

 
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