A PDF version of the program can be downloaded here. Update
2022-11-15
| 11:30～12:00 | Networking test |
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| 13:00～ | WebEx IN |
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| 13:25 | Requests Regarding the "2022 CRM Best Practice Awards" Case Study |
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| 13:30 | Opening Remarks;
Junkyo Fujieda, Chairman, CRM Association Japan |
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| 13:45 | "2022 CRM Best Practice Awards" Case Study 【12 Winners】 <Titles omitted, descending order of JPN alphabet>
- Rococo Co.,Ltd.
- Rinnai Corporation.
- Mizuho Securities Co., Ltd.
- Mizuho Bank, Ltd.
<Break>
- Honda Auto Mie
- Bristol Myers Squibb
- FORUM8 Co., Ltd
- Vision, Inc.
<Break>
- Nippon Expressway Company Limited
- Saison Information Systems Co., Ltd.
- OSAKA GAS MARKETING CO.,LTD
- NTT DOCOMO, INC.
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| 17:20 | Closing Remarks;
Mr. Masamichi Yamamoto, Director, CRM Association Japan<Managing Director, gotop> |
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| 17:25 | Information from the Secretariat |
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| 17:30 | Closing |
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- Please note that times may vary.
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CRM Association office
YAMADA Bldg. 10F 1-1-14, SHINJYUKU-KU, TOKYO, 160-0022 JAPAN
TEL: +81-3-3356-7787
FAX: +81-3-5361-3123
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