Theme:『Digital Innovation and CRM(CCRM)』 |
Date and Time: |
July 9, 2025(WED) 13:30--16:50 (13:15〜Webex IN) |
13:30 | Opening |
13:35 | Opening Remarks |
13:40 | "Digital Innovation and CRM(CCRM)- Global Eyes"
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14:30 | < 2024 CRM Best Practice Award Winner>: "Customer Interest Insights Model"
Mr. Takeyasu Nishimoto, Examiner, Information Systems Department, NTT DOCOMO, INC.<CRM Association Japan Member Company> |
15:00 | Announcement of “2025 CRM Best Practices Awards”
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15:10 | Break |
15:20 | < 2024 CRM Best Practice Award Winner>: "VOC Collection Channel Expansion Model"
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15:50 | < 2024 CRM Best Practice Award Winner>: "Citizen-Led Regional Revitalization Model"
Mr. Yoichi Takeuchi, Citizen-Led Initiatives Promotion Division, Citizen Life Department, Sabae City<CRM Association Japan Member Municipality> |
16:20 | TBS |
16:50 | CRM Training Workshop Announcement/Close |
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- Deadline:2025/7/4(FRI)
- Admission ticket will be sent to you after your registration is confirmed.
- Cancellation to be notified by 7/7(MON) 17:00 to Office.
(Please understand that our invoice will be effective after that )
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