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●CRM Best Practice Awards 2018 by CRM Association Japan Awards ceremony・Special Lecture・Case Study・Reception Party
"CRM Best Practice Awards 2018 by CRM Association Japan"
Awards ceremony・Special Lecture・Case Study・Reception Party
   
Sponsor by：

CRM Association Japan
Supported by：

Fuji Sankei Business i (Nihon Kogyo Shimbun)
Cooperated by： salesforce.com Co.,Ltd.
Date and Time： October 23, 2018 （TUE.）
　　　Part1 Morning Part: 9:30--11:40 （9:00 Reception）
　　　Part1 Afternoon Part: 13:15--18:35 （12:45 Reception）
　　　Part2 Communication Party:18:40--20:30 （18:30 Reception）
Place：

Tokyo American Club B2F (Minato ward, Azabudai) B2F（MAP）
 
Program
　　Part 1 Morning Part：B2F Manhattan II & Manhattan III
Part1 Morning Part（Awards Ceremony） M.C.: Takayuki Atsumi,
Director, CRM Association Japan
<Senior Vice President, Dentsu Isobar Inc. >

9:30

Opening

9:35

Opening
Junkyo Fujieda, Chairman, CRM Association Japan

9:55

Opening Remarks
　Mr. Takeshi Nakano, Director, IT Innovation Division,
　Commerce and Information Policy Bureau, Ministry of Economy,
　Trade and Industry (METI)

　Mr. Toru Uesaka, President,
　Fuji Sankei Business i (Nihon Kogyo Shimbun)
　<CRM Association Japan Supporter>

10:05

Winners Companies General Comments
　”For the Publishing of 2018 CRM Best Practice White Pater”
　Toshio Akiyama,
Senior Director and Best Practice Subcommittee Division Chairman,
　CRM Association Japan
　<Executive Officer, CXM Consulting Ltd.>

10:20

Awards Ceremony

◇“2018 CRM Encouraging Awards” 2Companies Award

<Titles Omitted、In order of Japanese alphabet>

◇“2018 CRM Best Practice Awards”13Companies, 1Organizxation Award

<Titles Omitted、In order of Japanese alphabet>

11:40

Part1 Morning Part Closing

11:50

Awards Luncheon： B2F Manhattan I
Awards Luncheon M.C.：

Kenji Masuda, Director, CRM Association Japan
<Customer agent advertisement and promotions manager , Panasonic Corporation>

  • Kindly give us the pleasure of your companies and organizations as below. “2018 CRM Best Practice Awards” Winning Companies and organizations 2 person representative, “2018 CRM Encouraging Awards” Winning Companies and organizations 1 person representative､Guests, Members of “2018 CRM Best Practice Awards” Best Subcommittee､CRM Association Japan Chairman、Advisor、Senior Director、Director、Statutory Auditor、Headquarters、Branch Chairperson and Secretariat
  • The person except the above would like to have lunch respectively.

13:00

Awards Luncheon Closing
　　Part1 Afternoon Part：B2F Manhattan II & Manhattan III
Part1 Afternoon Part M.C.: Ken Senoo, Director, CRM Association Japan
<NTT COMWARE CORPORATION CRM Development Manager >

13:15

Special Lecture
Junkyo Fujieda, Chairman, CRM Association Japan

13:50

“2018 CRM Best Practice Awards”4 Winning Companies・Organizations Case Study
<Titles Omitted、In order of Japanese alphabet>

14:55

Break

15:05

“2018 CRM Best Practice Awards”5 Winning Companies・Organizations Case Study
<Titles Omitted、In order of Japanese alphabet>

16:30

Break

16:40

“2018 CRM Best Practice Awards”5 Winning　Companies・Organizations Case Study
<Titles Omitted、In order of Japanese alphabet>

18:00

“2018 CRM Encouraging Awards” 2 Winning Companies ・Organizations Case Study
<Titles Omitted、In order of Japanese alphabet>

18:20

Part1 Closing Address
　Mr. Tatsuyuki Negoro, Professor, Director of WASEDA Business School,
　Waseda University <Advisor, CRM Association Japan >

18:35

Part1 Closing
　　Part2 Reception Party： B2F Brooklyn II & Brooklyn III
Part2 M.C.：Yukichika Azuma, Director, CRM Association Japan
<Cloud Application business unit director, Oracle Corporation Japan >

18:40

Part2 Opening
Opening Speech：
　Atsushi Otsuka, Senior Director, CRM Association Japan
<Director, SIOS Corporation Director & C.O.O. >
Opening Speech：
　Shigeki Miyo, Director, CRM Association Japan
<Director, Senior Director, salesforce.com Co.,Ltd >
Cheers：
　Takeshi Suzuki, Director, CRM Association Japan
<Director, Director, TechMatrix Corporation. >
“Enjoy Lottery !!!”
　* We appreciate the gifts Winners and members have provided.
　　Win the gifts by lottery !!!

20:15

Part2 Stop halfway：

　Naoki Hashi, Senior Director, CRM Association Japan
<Director, President, Daiki Information Systems Co.,Ltd >

20:30

Part2 Closing
  • Deadline:2018/10/18(THU)
  • Admission ticket will be sent to you after your registration is confirmed.
  • Cancellation to be notified by 10/19(FRI) 13:00 to Office.
    (Please understand that our invoice will be effective after that )
  • Place: Tokyo American Club. See detail in the program.
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