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●CRM Executive Forum Tokyo 2022/#124 GIS FORUM TOKYO
<<ReGIS & CRM Association Japan Joint Forum>>
CRM Executive Forum Tokyo 2022/#124 GIS FORUM TOKYO
Theme:"Digital Innovation and CRM(CCRM)"
   
Sponsored by:

Research Environment for Global Information Society Inc. (ReGIS Inc.)

Co-sponsored by: CRM Association Japan
Date & Time: June 29, 2022(WED) 13:30--17:00 (WebEx IN 13:15〜)
Location: Virtual Event(WebEX)

 
Program
Update 2022-06-04
M.C.:Miho Mizuno, Director, CRM Association Japan
<Operations Officer, ABeam Consulting Ltd.>
<Program>
13:30

Opening
13:35

Opening Remarks
Ms. Rie Matsumoto, Assistant Director, IT Innovation Division,
Commerce and Information Policy Bureau,
Ministry of Economy, Trade and Industry (METI)
13:45

Greetings
Mr. Hiroyuki Watanabe, Senior Managing Director, Nikkei Inc.
13:50

"Digital Innovation and CCRM - Global Viewpoint"
Junkyo Fujieda, CEO & President, ReGIS Inc.
Chairman, CRM Association Japan
14:50

Break
15:00

"User-First New Business"
Mr. Shinichi Nakamura, Executive Officer,
Sompo Japan Insurance Inc.
<Director company, CRM Association Japan>
15:30

<2021 CRM Best Practice Award Winner>:
"Business transformation challenge model by new business development"
Mr. Masamichi Yamamoto, Executive director,
New business promotion, gotop co, Ltd.
16:00

<2021 CRM Best Practice Award Winner>:
"Improving renewal rates through by AI analysis of customer inquiry model"
Mr. Jun Yoshihara, Executive officer, Director of Customer Service Center,
Saison Information Systems Co., Ltd.
16:30

Announcement from CRM Association Japan
16:50

Closing Address
Mr. Ken Senoo, General Manager, Enterprise Business Division,
Business Design & Solution Department, NTT COMWARE CORPORATION
<Senior Director, CRM Association Japan>
17:00

Close

  • After confirming your application, we will send you a "WebEx invitation email" by the day before the event.
  • Deadline:June 27 (MON)
  • For those who will be billed, we will send you an invoice.
  • Cancellation request should be done by June 28(TUE) AM10:00 to the GIS Forum Office. In case of cancellation after June 24(FRI) AM10:00, entry fee should be paid.

GIS FORUM Office ReGIS Inc.
TEL:+81-3-5360-8300 FAX: +81-3-5361-3123 forum2@re-gis.com

CRM Association Japan
TEL: +81-3-3356-7787 FAX: +81-3-5361-3123

 
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