#121 GIS FORUM TOKYO/ CRM Executive Forum Tokyo 2021

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<<CRM Association Japan & ReGIS Joint Forum>>
CRM Executive Forum Tokyo 2021/#121 GIS FORUM TOKYO

Theme：『Digital Innovation and CRM(CCRM)』

Sponsored by：

Research Environment for Global Information Society Inc. (ReGIS Inc.)

Co-sponsored by：

CRM Association Japan

Date & Time：

June 22, 2021(TUE) 13:30--17:00 （WebEx IN 13:15～）

Location：

Virtual Event(WebEX)

Program

Update 2021-05-25

M.C.：Miho Mizuno, Director, CRM Association Japan
<Operations Officer, ABeam Consulting Ltd.>

13:30	Opening
13:35	Opening Remarks Ms. Rie Matsumoto, Principal Deputy Director, IT Innovation Division, Commerce and Information Policy Bureau, Ministry of Economy, Trade and Industry (METI)
13:45	"Digital Innovation and CCRM - Global Viewpoint" Junkyo Fujieda, CEO & President, ReGIS Inc. Chairman, CRM Association Japan
14:40	<2020 CRM Best Practice Award Winner>： "Time resolution model by using dialogue AI" Mr. Seiichi Higuchi, Director, Development Promotion Department, OSAKA GAS MARKETING CO.,LTD <Member, CRM Association Japan>
15:10	Break
15:20	<2020 CRM Best Practice Award Winner>："Fan creation entry model" Mr. Yoshihiro Ishizaki, Manager, Business Design Department, Sompo Japan Insurance Inc. <Director, CRM Association Japan>
15:50	<2020 CRM Best Practice Award Winner>："Customer problem-solving proposal model" Mr. Tomoyuki Nagata, Marketing Department, Business Innovation Headquarters Executive Manager, NIPPON TELEGRAPH AND TELEPHONE EAST CORPORATION <Member, CRM Association Japan>
16:20	<2020 CRM Best Practice Award Winner>： "VR model for creating the future of the region" Mr. Yuji Shirahama, Kanazawa Office Director, Tokyo Headquarters System Sales Group - VC Team Leader, FORUM8 Co., Ltd. <Founder director company, CRM Association Japan>
16:50	Q&A / Closing Address
17:00	Close

After confirming your application, we will send you a "WebEx invitation email" by the day before the event.
Deadline:June 18 (FRI)
For those who will be billed, we will send you an invoice.
Cancellation request should be done by June 21(MON) PM1:00 to the GIS Forum Office. In case of cancellation after June 21 PM1:00, entry fee should be paid .

Entry Form

（Word、49KB）

"Personal Information Protection Basic Policy" and "Public Information on" Personal Information Protection Law "You can see from here.

GIS FORUM Office ReGIS Inc.
TEL:+81-3-5360-8300 FAX: +81-3-5361-3123 forum2@re-gis.com

CRM Association Japan
TEL: +81-3-3356-7787 FAX: +81-3-5361-3123

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