CRM Executive Forum Tokyo 2023 /#129 GIS FORUM TOKYO

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●CRM Executive Forum Tokyo 2023 /#129 GIS FORUM TOKYO

<<CRM Association Japan & ReGIS Joint Forum>>
CRM Executive Forum Tokyo 2023 /#129 GIS FORUM TOKYO

Theme：『Digital Innovation and CRM(CCRM)』

Sponsored by：

Research Environment for Global Information Society, Inc. (ReGIS Inc.)

Co-sponsored by：

CRM Association Japan

Date and Time：

July 6, 2023(THU) 13:30--17:00 （WebEx IN 13:15～）

Location：

Virtual Event(WebEX)

Program

M.C.: Hiromichi Hamaya, Senior Director, CRM Association Japan
【President COO, MIROKU JYOHO SERVICE CO., LTD.】

13:30	Opening
13:35	Opening Remarks Shigeki Suzuki, Vice Chairman, CRM Association Japan
13:45	"Digital Innovation and CCRM - Global Viewpoint" Junkyo Fujieda, CEO & President, ReGIS Inc. Chairman,CRM Association Japan
14:35	< 2022 CRM Best Practice Award Winner>： "Glamping proposal model for existing customers" Mr. Satoru Shijo, Executive Officer, Vision Inc. <Director, CRM Association Japan>
15:05	< 2022 CRM Best Practice Award Winner>： "Customer-Oriented knowledge-based utilization model" Mr. Seigo Ishiyama, Manager, Contact Center System, Business Foundation, Information Systems Department, NTT DOCOMO, INC. <Director company, CRM Association Japan>
15:35	Break
15:45	< 2022 CRM Best Practice Award Winner>： "DX life design proposal model" Mr. Akihiko Tani, Personal Banking Division, Counsellor, Mizuho Bank, Ltd. <Director company, CRM Association Japan>
16:15	< 2022 CRM Best Practice Award Winner>： "Increasing awareness of safety and security support model" Mr. Tomokazu Hayashiguchi, President, Honda Auto Mie <Mie Prefecture Section, Chubu Branch, Chair parson, CRM Association Japan>
16:45	Greetings from the New Director, CRM Association Japan Mr. Masamichi Yamamoto, Executive Director, CRM Association Japan 【Executive Director, gotop co, Ltd.】 Mr. Yukichika Azuma, Director, CRM Association Japan 【Director, Planning & Promotions-CX, Business Development, Cloud Applications Business Unit, Oracle Corporation Japan】 Mr. Takashi Itoh, Director, CRM Association Japan 【Executive operating officer, Salesforce Japan Co.,Ltd.】 Mr. Chiyomatsu Itou, Director, CRM Association Japan 【Director of Branch Administration Dept, Mizuho Bank, Ltd.】
16:55	Closing Address Toshio Akiyama, Senior Director, CRM Association Japan 【President COO, CXM Consulting】
17:00	Close

Deadline:2023/6/30(FRI)
Admission ticket will be sent to you after your registration is confirmed.
Cancellation to be notified by 7/3(MON) 13:00 to Office.
(Please understand that our invoice will be effective after that )

"Personal Information Protection Basic Policy" and "Public Information on" Personal Information Protection Law "You can see from here.

CRM Association office
YAMADA Bldg. 10F 1-1-14, SHINJYUKU-KU, TOKYO, 160-0022 JAPAN
　TEL: +81-3-3356-7787
　FAX: +81-3-5361-3123
　

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