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2023 CRM Best Practice Award Summary
Index > 2023 CRM Best Practice Awards

「2023 CRM Best Practice Awards」Winner List


(PDF、164KB)


2023 CRM Best Practice Award Summary

Japanese>>


2023 CRM Best Practice Awards
Companies and Organizations Name(Japanese syllabary order/Titles omitted)
■Ichihara City
Promoting-SDGs model with citizen participation
■NTT DOCOMO, INC.
 Information Systems Department
Voice mining knowledge utilization model
■TAKARA STANDARD CO., LTD.
 Sales Division
Sales strengthen model with clients and business partners
■Central Nippon Expressway Company Limited
Efficient parking lot utilization model with safety considerations
■East Nippon Telegraph and Telephone East Corporation
 Business Innovation Division
Value-creating CRM model focused on local communities
≪Continuance award≫
■Vision, Inc.
 GLOBAL WiFi Division
Strategic VOC response realization model
≪Continuance award≫
■FORUM 8 Co., Ltd.
Customer-centric information management model
≪Continuance award≫
■Honda Auto Mie
24/7 customer reliable model
■MACNICA HOLDINGS, INC.
Cross organizations innovation model based on all voices
≪Oboshi award≫
■Mizuho Bank, Ltd.
 Digital Marketing Division
Cross organizations innovation model based on all voices
≪Continuance award≫
■Mizuho Securities Co., Ltd.
CS improvement model by "each employee strengthening"
■WAKO Co., Ltd./Seiko Solutions Inc.
Online and Offline fusion challenge model
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