CRM Association Japan
   
PrivacySite Map
About us Member's intro. Seminar & Training Library Information

 Our solution
CRM Best Practice
Lecturer
Q & A
 
 
2022 CRM Best Practice Awards
2021 CRM Best Practice Awards
2020 CRM Best Practice Awards
2018 CRM Best Practice Awards
2017 CRM Best Practice Awards
2016 CRM Best Practice Awards
2015 CRM Best Practice Awards
2014 CRM Best Practice Awards
2013 CRM Best Practice Awards
2012 CRM Best Practice Awards
2011 CRM Best Practice Awards
2010 CRM Best Practice Awards
2009 CRM Best Practice Awards
2007 CRM Best Practice Awards
2022 CRM Best Practice Award Summary
Index > 2022 CRM Best Practice Awards

「2022 CRM Best Practice Awards」Winner List


(PDF、164KB)


2022 CRM Best Practice Award Summary

Japanese>>


<Executive Summary>
2022 CRM Best Practice Awards
Companies/Model Name
■NTT DOCOMO, INC.
 Information Systems Department
 -Oboshi award-
Customer-Oriented knowledge-based utilization model
■OsakaGas Marketing Co.,Ltd.
 -Continuance award-
Speech recognition multifaceted utilization model
■SAISON INFORMATION SYSTEMS CO.,LTD.
 Customer Success Center
 -Continuance award-
Customer service improvement model using DDP
■Central Nippon Expressway Company Limited
Expressway service improvement model utilizing SNS
■Vision Inc
 Communication & Marketing Group CLT
 -Continuance award-
Glamping proposal model for existing customers
■FORUM8 Co., Ltd.
 Tokyo Head Office UC-1 Development Group 1 TEST Team
 -Continuance award-
User perspective, pre-shipment quality improvement model
■Bristol-Myers Squibb K.K.
 Hematology Business Unit CAR T Division
Medical cooperation model for supporting lives
■Honda Auto Mie
 -Continuance award-
Increasing awareness of safety and security support model
■Mizuho Bank, Ltd.
 Personal Banking Division
DX life design proposal model
■Mizuho Securities Co., Ltd
 -Continuation award-
AI voice customer response model
■Rinnai Corporation
 DX Promotion Group, Sales Management Department, Sales Division
Transformation in each partner service model
■Rococo Co.,Ltd.
 ITO & BPO Business Division East Japan
 IT Service Management Department
Proposing outsourcing model
CRM Association office
YAMADA Bldg. 10F 1-1-14, SHINJYUKU-KU, TOKYO, 160-0022 JAPAN
 TEL: +81-3-3356-7787
 FAX: +81-3-5361-3123
 E-mail:
Top Page
(C)2022 Copyright All Rights Reserved by CRM Association Japan